We proudly serve the Chapel Hill area and the surrounding areas, including Carrboro, Durham, and surrounding towns. If you are unsure if we cover your location, feel free to contact us, and we’ll let you know.

The length of time it takes to clean depends on the size of your space and the level of cleaning required. A standard home cleaning typically takes 1.5 to 3 hours, while larger spaces may take longer. We’ll give you an estimated time frame when you book your appointment.

To make the most of your cleaning service, we recommend removing personal items out of the way before our team arrives. However, if you don’t have the time, don’t worry! We’ll take care of everything. If you have any specific areas you want us to focus on, let us know when you book.

No, Merit Cleaners provides all necessary cleaning supplies and equipment. We use high-quality, eco-friendly products whenever possible to ensure a safe and thorough clean.

Absolutely! When booking, you can specify any areas or tasks you’d like to be prioritized. Whether it's focusing on the kitchen or deep-cleaning the bathrooms, we’ll accommodate your requests.

Your satisfaction is our priority. If you’re not completely satisfied with our service, let us know within 24 hours, and we’ll send a team back to address the issue at no extra charge.

Yes, we offer window cleaning services as part of our deep cleaning package or as an add-on service. We clean interior and exterior windows to leave your space sparkling.

Yes, we use non-toxic and eco-friendly cleaning products that are safe for both children and pets. If you have specific sensitivities or allergies, let us know, and we can adjust our products to meet your needs.

Yes! We offer weekly, bi-weekly, and monthly recurring cleaning services. Our team will work with you to determine the best schedule based on your needs.

We understand that things come up! If you need to cancel or reschedule, please contact us at least 24 hours in advance to avoid a cancellation fee.

We accept a variety of payment methods, including credit/debit cards, PayPal, and bank transfers, cash app, venmo, zelle. Payments are due upon confirmation of booking.

It’s entirely up to you. If you’re comfortable with it, you can provide access to your home or office, and our team can clean while you’re away. If you’d like to be home, we’ll gladly accommodate your schedule.

Yes, we do offer emergency cleaning services for situations such as post-party cleanup, sudden spills, or urgent commercial cleaning needs. Please contact us directly, and we’ll do our best to accommodate you.

Feel free to let us know about any specific cleaning needs or preferences when you book. We’ll make sure to tailor the service to your exact requirements. Whether it’s pet hair removal, deep carpet cleaning, or special product preferences, we’re happy to accommodate.

We’d love to hear your feedback! After your cleaning, you’ll receive an email with a link to leave a review on our Google Business page. You can also leave reviews on our website or social media pages

Yes, we offer cleaning services for a wide range of commercial spaces, including offices, retail stores, medical facilities, and more. Whether it’s regular office cleaning or a one-time deep clean, we’re here to help your business maintain a clean and professional environment.